Sonos App Keeps Crashing Ios

There may be information included in the diagnostic that will help sonos pinpoint the issue.
Sonos app keeps crashing ios. When i do get connected and playing music the app will close saying no connectivity but the music that i was playing is still playing fr. It would be best to continue troubleshooting this live with our phone team. Without plex defined as a service.
If that doesn t work i would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem and call sonos support to discuss it. I hv sonos playbase with home theatre and alexa connected. It will briefly work again before freezing again.
2 years ago 10 march 2018. Download the sonos app for ios android fireos windows and macos. If you re experiencing crashing freezing or buggy apps here s how you can fix your problem.
Never had issues with only the sonos app i e. Changed channel to 1 still crashing diagnostic number is 1548512796. I ve had trouble free sonos for months now but over the last few days the ipad app won t open saying no connectivity.
I had to add plex as. Then reboot your router. App version is 10 1 1 thanks for the report.
I ve used sonos for many years and i ve never had this problem before. Sonos ios app crashing. It connects fine but then freezes and becomes unresponsive.